Return and Refund Policy

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will make it right at no cost to you.

Refunds To request a refund, contact us at support@thevacuumguy.net with your order number and a photo of the item. If approved, you do NOT need to ship the product back — you get to keep it. Refunds will be issued to your original payment method within 10 business days.

Non-Refundable Situations We are unable to issue refunds for items that have been used, damaged by the customer, or returned without prior approval.

Contact Us For any questions about your order, email us at support@thevacuumguy.net and we'll get back to you within 48 hours.